Platos Closet - Abbotsford - (Near Abbotsford, BC)

1 /5 bella smith: I’m really disappointed with my experience at Plato’s Closet. I brought in a whole bag of clothes that were in great condition some were barely worn and even from popular brands like aritiza and they didn’t take a single item. The staff barely explained why and just handed everything back without much effort or feedback. I felt the guy at the front was very rude and It felt like they didn’t even really look through my clothes carefully. I understand they can’t take everything, but it would’ve been nice to get a better explanation instead of feeling brushed off. Overall, it was a frustrating and disappointing experience

5 /5 Lara.a.lee@hotmail.com Lalee86: I cant say enough about the team at Platos Closet Abbotsford location. I have being going there for over 5years. Everytime I leave I cant wait to go back again. Its always great experience. From moment you walk in you get greeted warmly. They let you know sale of the day. Exceptional team, well trained and knowledgeable. I also take in items to sell/trade they take what they can and kindly explain why they couldnt take all. I dont argue I always leave it to them they know what sells & what doesnt. And you have to understand they only have so much room for storage. Destiny was the phenomenal staff at my last visit, absolute sweetheart. I spent over an hour there and purchased my largest purchase to date over 100 items. She made sure to take in my shopping basket when full they would get full, take empty hangers, already started ringing in process to avoid long delay at the line up, so when it was time to check out took about 5 minutes. Lexi another kind staff helped out with taking my purchases over to my car. I am so greatful for that place and the entire team. I let people know about them any chance I get. We dont have alot of shops like that here in lower mainland so we need to support them to keep them in a business for years to come Sincerely a very happy fashionista, Lara Lee

1 /5 Kayla Car: First few times i went and donated the people working went through my things, took quite a bit, and i felt i was paid pretty well for it. Last few times, I get maybe $10 if i’m lucky for usually two giant bags of clean, trendy, well kept clothing. This time today, I took in a big bag of neatly folded clothing, came back 5 mintues later got a text it was ready, got $10 for a couple items. I went to look at the bottom of the bag and over 70% of my items were still folded the exact same way i folded them at home. It’s costing me more in gas and time to come and try and donate my clothes, I understand if my things aren’t what’s trending right now, but I think at the bare minimum, you will look at all my items, and not what is just placed on the top. The idea of the business is really good and it’s based on community, but when you have your community spending time to drive to your place and find clothing to donate to you, you would at least expect to have them look at your things.

2 /5 HeyMelquea: RESTROOM ISSUE. Let’s start with bathroom, I believe a bathroom is the least you can do to offer your paying customers. I understand why some facilities will not offer it, BUT! for people who are pregnant or in a wheelchair for example etc… That are vulnerable… OFFER IT! It’s called compassion or being human. Twice now that I’m pregnant when I’ve begged you to let me use the bathroom or I am close to peeing my pants inside your store. If you can open your change rooms you can open your restrooms. It’s a disgrace, you can be all nice at the cashier but be so insensitive to other’s needs. You send me on my 3rd trimester TWICE NOW to walk to another store outside to beg them to let YOUR customer simply use their bathroom. Your people have no heart, I’m sorry. I used to sell here (not that you ever give much $) and I bought in bulk giving your business hundreds of dollars. Shame. 3 years later no change, you still make a pregnant woman your paying customer on her 3rd trimester who is about to burst in your store go out to another business and knock on their door to use the bathroom.

1 /5 Jenny J Joseph: This was my first time here, I was treated well and with respect but afterwards I found out my friend who recommended me this place , wasnt allowed into the store , 3/4 years ago she brought few clothes to sell, that still had tags and she was labeled as a Thief and barred from coming back to this store. She was told if she didnt go out of the store , they would call the police. She was very distraught after that , the experience ruined our pleasant day. This place sells and buys used goods and I came to drop a few things as well. You cant treat your customers like this, its Rude and Unethical. my friend is one of the honest people I know. The cashier also told her I know where you work , my friend felt threatened. I hope this Review is read by many who may be in the same shoes and accused of theft, just because they didnt remove their tag from something that they didnt like after they purchased it. This location is in Abbotsford. I have clothes that I bought from California that still have tags, I removed them today after 6 months. Think about that