5 /5 Simon Wong: Haidilao (海底捞) is a well-known Chinese hot pot restaurant chain famous for its exceptional customer service, innovative dining experience, and high-quality ingredients
1. **Outstanding Service**:
- Free manicures, shoe shining, and entertainment (like noodle-dancing performances) while waiting. Unfortunately we didnt see these services at this locaction except the noodle dancing performance
- Attentive staff who often go above and beyond to personalize the experience (e.g.,packing up all the left over with nice boxes and special gift to us).
2. **Customizable Broths & Ingredients**:
- Offers a variety of soup bases (e.g., spicy Sichuan, tomato, mushroom, or split-pot options for different flavors).
- Fresh, high-quality meats, seafood, vegetables, and house-made sauces.
We are group of 5 and had 4 types of brothed and the extra one can take it to go.
3. **Interactive Dining**:
- DIY sauce bar with dozens of condiments and DIY desserts.
Especially with $20 lunch combo promotion,it offer excellent value for the money.