Best Buy - (Near Abbotsford, BC)

2 /5 James Mendonca: I liked Best Buy more when it had a greater inventory in DVD and Blu-ray videos. Now, there is not much to look at or even buy. Some of their products are overpriced. Their bluetooth headphones are mediocre at best when I bought a pair from them.

2 /5 rimple: Hi I visited the best buy for 3 times,what I observed and experienced was awful, no associate was able to help even asking for couple of times, for a single purchase you have to stand at counter for hours, staff have different information on same product and geek squad is still not sure about the prices, they were asking each other for prices, its weird,what training is provided to them? I met a manager name KARAN, I only smell arrogance and I felt lil rudeness in his behavior which I was not expecting for being customer there. I need to think twice before going to same location. Yes ofcourse I appreciate that some of staff is good in behavior and dealing but its not necessary if you visit again you will meet a nice one. This was my first purchase of computer there, and I am still unsure about payment and all.

1 /5 prachi: I went to Best Buy to buy today. I was clear on what I wanted but the customer service representative was extremely rude and unhelpful. Her name was harseert. She completely ruined the experience for me. She did not explain anything properly, seemed annoyed if I asked anything. Best Buy really needs to work on training their employees some kindness as well. The employee behaved as if it was a burden to even do her job.

1 /5 Gizmo TT: Im not the only one to say this : absolutely "no service" Wanted to buy a TV today, so decided to visit these guys, after visiting Visions electronics. In Vision, I was immediately greeted by not one, but two employees, and one immediately came over to see if I needed assistance. Told him I still want to check out other options, and Ill go back when I make my decision. Ive been to bestbuy in Abbotsford a few times. I may have been acknowledged once, maybe! Wanting to see what bestbuy has to offer, I decided to give this store the benefit of the doubt, that they may have better service, for being boxing day week. What a mistake. You walk in, theres no one greeting you, but you see clusters of employees, huddled together and having a conversation, without looking up to acknowledge you. I waited to see if anyone would bother to walk forward and see if I need any guidance in this purchase, and you guessed it, not a soul. Samsung, LG, Sony, TCL: Why would you set up all these fancy displays in this bestbuy store, when your product is left on its own to fend for itself, without any representation? Prices and information is small, dim under the plastic cover, and placed high up, of far away that you can not understand what is what. In the age of online purchasing from the comfort of your own home, I still try my best to support the local stores whenever possible. This location is best to close for good if you ask me, since it is evident that the management and the employees do not care. I can buy on samsung website and save an additional 5% for being a member, but I still want to support the local economy. Give me one good reason to spend my hard earned money where it is not appreciated!?

1 /5 Reagan Moore: Staff spoke down and wrongfully denied me tax exemption(underneath the guides of the Indian act) continuously spoke over me and told me I was wrong after explaining demonstrating and showing them that they take status cards. Please save urself from being looked down upon and denied a well within your right sales tax exemption if you are Indigenous and go to Park Royal, by the end of it I’d been made to pay the tax regardless of store policy. Customer service was also poor, staff doesn’t know where to find product or properly speak to customers, I recommend going to a better location with positive reviews and response from buyers. To further add on to my review one of the staff members who “helped”(spoke down and ignored what I’d been saying) was the general store manager of two months, this reflects so poorly on the brand as it shows poor training for this issue and the way he spoke down to me felt very racially motivated.