5 /5 Daniela Sanalitro, CPA: Great experience at the Laval restaurant today on the terrace. We had the pleasure of being served by Juilen on his very first day on the job, and honestly we wouldn’t have known if he hadn’t mentioned it! From the moment we were seated, he was warm, attentive, and genuinely kind. He made sure we had everything we needed, checked in at just the right moments, and handled every request with a smile and professionalism that far exceeded expectations for a first-timer. Awesome work Julien! The other staff was also quite kind and attentive.
What impressed me most was his calm, confident demeanor and his eagerness to make sure our experience was perfect. That kind of care goes a long way.
The restaurant is lucky to have someone so promising on their team—I hope they stick around! Keep up the great work! And finally thank you K73 Laval for allowing us to remain on the terrace to continue our conversations even after it closed. Food was great too and we would definitely come back!