1 /5 Erica Maltraversa: I had a very disappointing experience and would not recommend this establishment.
I had reserved a private room well in advance for a birthday celebration of 15 people. On the day of the event, there was no private room available, and our group was instead seated in an open area with round tables pushed together, which did not reflect what had been reserved. To make matters worse, the area was cold, as we were seated near the entrance door.
Service throughout the evening was extremely slow. Dishes were not served at the same time, and staff did not check in to see if we wanted additional drinks, coffee, or dessert.
Without prior discussion or accommodation, we were asked to leave the tables, being told they were needed for other guests. We were offered one table and a small couch, leaving most of our group standing, which was uncomfortable and awkward. At that point, the evening was effectively cut short, and we decided to leave.
This experience was truly disappointing, both for myself and for my guests. Given the lack of organization, service, and respect for our reservation, I will not be returning.