3 /5 Lise Ann Pfeffer: I had mixed feelings about my experience at O.Noir.
The service at the beginning was excellent, and the concept itself is very unique and interesting. Dining in complete darkness is truly an experience. However, once seated, the atmosphere changed significantly due to very large groups being extremely loud. There was yelling, constant laughter, and disruptive behavior, to the point where other guests were asking them to be quiet. One woman even took out her phone repeatedly to take pictures of her food, which completely broke the immersion.
I understand that when someone loses their sight, they may naturally compensate by speaking louder, but I strongly feel that guests should be reminded to keep their voices at a reasonable level. I also think limiting table sizes to no more than four people would greatly improve the experience—large groups really take away from the calm and immersive atmosphere. The noise became so overwhelming that we rushed through our meal just to leave, and I ended up with a migraine.
As for the food, it was mediocre overall. While it is impressive that the chefs are visually impaired, the execution could be improved. I ordered the beef (sirloin/flank), and it was very difficult to cut and chew in the dark. The pieces were too large, which made eating uncomfortable and even nauseating.
I would recommend doing the two-course option instead of the four-course meal. There is about a 30-minute wait between each course, which makes it a very long time to remain in complete darkness—especially when paired with excessive noise.
The concept is excellent, but the overall experience could be significantly improved with better crowd control, smaller group sizes, and clearer expectations for guest behavior.