2 /5 Breanna Lewis: Really disappointed with my past 5 visits but especially my most recent visit. There were signs EVERYWHERE saying "Black Friday 30% off everything", but NONE said all sales are final. So when I was checking out because my baby was done and I needed to leave, I was told everything would be final sale. So, I had to spend an extra 10 minutes with a crying baby in the change room with my toddler trying on clothes. Sorry to my other fellow shoppers! To the owner, please make proper signage next time or ask staff to greet people as they come in and let them know all purchases are final sale.
On top of that, the prices have gone up and quality has gone down since the new owner took over. You can NO LONGER shop confidently for lightly worn clothes. You now have to inspect every item for tears, ripped seams, stains, broken zippers, etc. $9 for pants from Joe Fresh? Why? Roots pants stained beyond belief, still $9.